How It Works
How working with KECC works.
A professional back end is the difference between a vendor who shows up and a maintenance partner you can hand a portfolio to. Here's exactly what becoming a KECC client looks like.
The Process
Six steps from first call to a property on schedule.
The same professional process behind every account — whether it's one storefront or a portfolio of fifty.
- 1
Walkthrough or remote assessment
We assess the property — facades, glass, surfaces, access, and your priorities — on-site or virtually, so the scope fits your building, not a template.
- 2
Signed plan + scope of work
You get a maintenance plan agreement with a clear scope of work: exactly which services, where, and how often. No re-quoting and no surprises each season.
- 3
Certificate of insurance delivered
We provide a COI naming your company or a specific property as additional insured — the document your vendor onboarding needs, handled up front.
- 4
Service calendar set
Every visit for the year is scheduled in advance. You know the dates; we show up on them — booked around your hours and your tenants.
- 5
Per-visit documentation
After each service you get a record of the visit: what was done, when, and any property conditions we flagged for your attention.
- 6
Annual review + renewal
Once a year we review the plan against how the property and the seasons have changed, adjust the scope, and renew — so it keeps fitting.
Documentation you can hand to an owner.
Property managers and HOA boards vet vendors on paperwork as much as results. With KECC, the professional record is built in — not something you have to chase down at renewal or audit time.
- A signed scope of work — every service, location, and cadence in writing
- A certificate of insurance with additional-insured language
- A service calendar you can plan and budget around
- Per-visit records for owner reporting, turnovers, and CAM reconciliation
Prefer a one-time clean? Same walkthrough and the same written scope — just without the recurring calendar. Many engagements start that way and roll into a maintenance plan once the property’s on a rhythm.
Ready to get on the schedule?
One walkthrough is all it takes to scope your property and put it on a calendar — commercial or residential, one-time or recurring.