Privacy Policy

Information we collect

When you request a quote or contact us, we collect the information you provide — typically your name, business or property name, email address, phone number, and details about the property and services you're interested in.

We also automatically collect limited technical and usage information when you visit the site, such as your IP address, browser type, pages viewed, and referring source, through privacy-focused analytics. This helps us understand how the site is used and improve it.

How we use your information

We use the information you provide to respond to your inquiry, prepare and discuss a retainer or service proposal, schedule and deliver services, and communicate with you about your account or request.

We use aggregate usage information to maintain, secure, and improve the website and our services. We do not sell your personal information.

How we share information

We share information only with service providers that help us operate the website and business — for example, our website host, our customer-relationship and quoting systems, and our analytics provider — and only as needed for them to perform those functions on our behalf.

We may also disclose information if required by law, to enforce our agreements, or to protect the rights, property, or safety of our company, our clients, or others.

Cookies and analytics

The site uses cookies and similar technologies for basic functionality and for aggregate, privacy-focused analytics and performance measurement. Most browsers let you control or disable cookies in their settings.

Data retention and security

We retain the information you provide for as long as needed to respond to your request, provide services, and meet our legal and business obligations. We use reasonable administrative and technical safeguards to protect it, though no method of transmission or storage is completely secure.

Your choices

You may request access to, correction of, or deletion of the personal information you've shared with us by contacting us using the details below. You can also opt out of non-essential communications at any time.

Contact us

Questions about this policy? Contact Knox Exterior Care Co. LLC at office@knoxexteriorcareco.com, or 7715 Oak Ridge Hwy. STE J, Knoxville, TN 37931.